At brightiideas.com, we endeavour to ensure your complete satisfaction with your purchases from us. If you need to return or exchange an item, please read our return and exchange policy described below.
1. Returns and Exchanges Terms and Conditions
The goods must be in original condition, unworn, unworn, unused and have all labels and packaging.
Certain goods such as socks, underwear and items with a limited shelf life are not eligible for return or exchange for health or safety reasons.
If you have a receipt or proof of purchase, we can refund the cost of the goods to your original form of payment.
2. Return and exchange procedure
When submitting an item for return or exchange, please include a receipt or proof of purchase as well as your name, contact information and reason for return or exchange.
3. Return shipping
Shipping costs for returning an item are non-refundable and non-exchangeable.
If you receive a defective or damaged item, please contact us so we can resolve the situation.
4 Disclaimer
We reserve the right to refuse to return or exchange goods that do not comply with our return and exchange terms.
We are not responsible for loss or damage to goods during the return or exchange process.
Changes to our return and exchange policy
We reserve the right to update or change this return and exchange policy at our discretion. Any changes will be posted on this page.
Agreeing to the return and exchange policy
By making a purchase on our website, you agree to our return and exchange policy and abide by its terms.